shiping and RETURNs
return and exchange policy
As a premier jewelry store, we strive to provide our customers with the best possible shopping experience. We do not accept returns or refunds, but we stand behind our products and are committed to resolving any issues you may have. If you have a problem with your order, please contact our support team at support@rockiejewlery.com, and we will do our best to help you.
shiping
At Rockie, we understand how important it is to receive your jewelry in a timely manner. That's why we offer both standard and express shipping options for all of our products. Our standard shipping typically takes a maximum of 2 weeks, while our express shipping takes no longer than 72 hours. So no matter what your deadline is, we've got you covered. If you have any questions about our shipping options, please feel free to reach out to us at support@rockiejewelry.com.