Terms & Conditions
Welcome to ROCKIE. By accessing this website or placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
⸻
1. About ROCKIE
ROCKIE is a handmade jewelry brand offering carefully crafted jewelry made with high-quality materials. Due to the handmade nature of our products, slight variations between items may occur. These variations are not considered defects and make each piece unique.
⸻
2. Orders
Once an order has been placed, you will receive an order confirmation.
ROCKIE reserves the right to refuse or cancel an order at any time due to pricing errors, product availability, suspected fraud, payment issues, or any other reasonable circumstance. If payment has already been made for a canceled order, a full refund will be issued.
⸻
3. Product Information
We make every effort to display our products and colors as accurately as possible. However, colors may appear slightly different depending on your screen or device settings.
Product measurements are approximate and may vary slightly due to the handmade production process.
⸻
4. Pricing
All prices are displayed in Israeli Shekels (₪).
Prices may change at any time without prior notice.
⸻
5. Shipping
Order preparation, shipping times, delivery estimates, and shipping costs are explained in our Shipping Policy.
Once an order has been handed over to the shipping carrier, ROCKIE is not responsible for delays caused by the carrier or circumstances beyond our control.
⸻
6. Returns & Exchanges
Returns, exchanges, and the 3-week quality guarantee are governed by our Refund & Exchange Policy.
By placing an order, you acknowledge that you have read and accepted that policy.
⸻
7. Jewelry Care
Proper care helps maintain the beauty and longevity of your jewelry.
ROCKIE is not responsible for damage resulting from improper use, misuse, accidents, exposure to harsh chemicals, or failure to follow basic jewelry care recommendations.
⸻
8. Intellectual Property
All content on this website, including photographs, product designs, logos, graphics, text, and branding, is the property of ROCKIE and may not be copied, reproduced, distributed, or used without prior written permission.
⸻
9. Limitation of Liability
ROCKIE shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products, except where required by applicable law.
Our maximum liability shall not exceed the purchase price of the product.
⸻
10. Privacy
Your personal information is handled in accordance with our Privacy Policy.
⸻
11. Changes to These Terms
ROCKIE may update these Terms & Conditions at any time. Changes become effective immediately upon publication on this website.
⸻
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
ROCKIE